Website Use

By accessing or using the PatPro website, you agree to these terms. If you do not agree, please discontinue use of the website.

Product Information

PatPro aims to display accurate product descriptions, images, pricing, and availability. Information may occasionally contain errors or require updates.

Orders

Placing an order does not guarantee acceptance. PatPro may decline or cancel an order because of product availability, pricing errors, suspected fraud, delivery limitations, or other reasonable circumstances.

Pricing and Payment

Prices are displayed in the currency shown on the website. Applicable shipping charges, taxes, and other fees will be shown during checkout where required.

Delivery

Estimated delivery times are provided for guidance and are not guaranteed. Delays may occur because of carriers, weather, holidays, address issues, or other circumstances outside reasonable control.

Returns and Refunds

Returns and refunds are subject to the policy published on the website. Certain products may be excluded for health, hygiene, or safety reasons.

Grooming Appointments

Appointment requests are subject to availability and are not confirmed until PatPro provides confirmation. Customers must disclose relevant health, behavior, and handling information before the appointment.

Intellectual Property

Website text, branding, graphics, images, and design elements may not be copied, distributed, or used without appropriate permission.

Limitation of Liability

To the extent permitted by law, PatPro is not responsible for indirect losses arising from website use, delayed delivery, misuse of products, or reliance on general informational content.

Changes to These Terms

These terms may be revised when business practices, services, or legal requirements change. Updated terms become effective when published on the website.

Contact Information

Questions about these terms may be submitted through the Contact Us page.